I just ordered from Ideal this year and they were so nice. They sent the order Tuesday night and I got it this morning (Thursday). All were good except one silver-laced wyandotte and she died later in the day. Never really thrived and was smaller. They also only shipped 9 silkies instead of 10. I emailed the salesperson and within 3 minutes they had credited my account. They really do try to please the customer. I had put in an order and added to it twice, both breeds were not available. Within 1 day for each one, they called me and emailed me to let me know when they would be available and since I did not want the chicks shipped til this week, they were able to add them to the original order. I cannot complain on their service!
