Talk to the department heads, and do it in a way that can be shown (via email, fax or recorded, make sure they know it is recorded if you are the one recording) anything that can't be proven never happened legally.
Good work on not letting the officer in! I don't know what the variance should cost but the number is ridiculous!
Good work on not letting the officer in! I don't know what the variance should cost but the number is ridiculous!