On April 18th, I purchased a second incubator from eBay- I purposely chose a seller from Michigan so I wouldn't have too long to wait. As soon as I 'buy it now" 'd I paid with Paypal. Then I received an automated message asking for payment. I replied that I had already paid by paypal, etc. They didnt reply. Well, two days ago, I emailed again asking if it had shipped yet. No reply yet. I just emailed again, slightly more firm and slightly irritated-however, way less irritated and frustrated than I really feel. I think I am mainly irritated that I have not received any further correspondence and also: I ordered a second digital hygrometer/thermometer after the incubator. It is a big store based in New York and I received that already. Like three days afterward. My two little Serama eggs are on day 16 today. The other eggs are on Day 11 and Day 4.