I must say GQF has great customer service. I called them today about the damage. The corner of the door was crushed as well as the big dent in it. The back panel also was damaged but i wasn't concerned about that due to it being up against the wall and not noticeable. They are going to be sending me replacements for both the door and the back panel!
I'd be concerned about functional damage. Why not just replace the entire thing if both front and back are banged up?