is it fair to request a refund? PLEASE LOCK OR DELETE

Discussion in 'Incubating & Hatching Eggs' started by cluck-addict, Aug 9, 2009.

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  1. cluck-addict

    cluck-addict Songster

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    I need some advice here. I purchased and paid for eggs 11 days ago. The seller said they would ship them the next day. Here we are 11 days later..... Is it fair that I request the refund. THey say the shipped thursday, but refuse to provide the tracking number and the eggs didn't arrive Saturday.

    I know its only a two day transit!

    What do you think? I've offered the seller many many many opportunities to resolve this.

    THanks, [​IMG]
     
    Last edited: Aug 9, 2009
  2. dixiechick

    dixiechick Songster

    I would ask for a refund, because they may not hatch now. Same thing happened to me, so when they arrived...know what happened? NOT ONE HATCHED. I was out over $50 for NOTHING!!!!
     
  3. citrusdreams

    citrusdreams Songster

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    It depends on the terms of your agreement. If she is in breach of her part of the contract, then yes, you should get a refund. In other words, if she promised to send out the eggs within 5 days, and here it is day 11, you are entitled to a refund. Her refusal to send out documentation of mailing is also a red flag for me.

    With the heat, her chickens may have dropped production but for some reason she might be too foolish to just tell you. IF that's the case, and she would have told you, then I'd say give it a chance, but she didn't do that.

    I dunno, if it were me, if the eggs came on Monday, I'd check the box for the shipping and if they were shipped Friday or Saturday, I'd go ahead and stick them in the incubator. If you don't get them on Monday, I'd demand an explanation or a refund, your choice.
     
  4. PurpleChicken

    PurpleChicken Tolerated.....Mostly

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    As soon as the seller failed to ship them the next day your agreement was broken and they owed you the money back. It's that simple.
     
  5. Marlinchaser

    Marlinchaser Songster

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    Its fair, but no one ever said life was fair.

    Do you think requesting refund will do any good, if they cant provide with a tracking no., and couldn't ship when they said they would.

    How does "The check is in the mail" sound?

    Sorry about your bad experience, but please be sure to let everyone else know who this was so no one else gets taken by the same seller. [​IMG]
     
  6. Marlinchaser

    Marlinchaser Songster

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    Did it really take me 4 minutes to write my response? I need to go to typing school. [​IMG]
     
  7. cluck-addict

    cluck-addict Songster

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    Thanks everyone. I am realistic enough to know the refund probably wont get sent. But at least I can try. YES! Feedback will be left. These eggs were the whole reason i was doig a hatch this year.

    Either way, IT was a good learning experience. Thanks everyone for the advise.

    btw. the seller said the eggs were ready to go the next day. All had been collected. I'm terrified to see if rotten exploded eggs show up on my door step.

    [​IMG]
     
  8. onthespot

    onthespot Deluxe Dozens

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    If your agreement was for a tracking number and they cheeped out and didn't get one, then they transferred the gamble/risk of PO screwup onto themselves and would ask for a refund or file a Paypal dispute if that was your payment method. I get a tracking number on every eggs I send, just to protect myself as proof of mailing. I have only had to get a refund on one set of eggs I bought from this same situation. I paid for a tracking number and none was gotten at the post office. The eggs disappeared in the mail and did not show up till almost three weeks later. The seller is a well known BYC member/breeder of good birds and he did refund when I requested. I would buy from him again, with emphasis on tracking number.
     
  9. Pathfinders

    Pathfinders Crowing

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    Did you purchase these eggs on eBay or in some other way? If on eBay you have some strong protection with the PayPal dispute process, which I'd open now if I were you.

    If not eBay, then your options are more limited.
     
  10. redhen

    redhen Kiss My Grits...

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    Yes, its fair to ask for your money back. They broke the contract when they didnt ship when they said they would.
     
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