I ordered 2 dozen eggs from Whitmore Farms and they have been super pleasant to deal with, (even though I had questions and changed my order after initially placing it!) I contacted them yesterday because it has been a week since they shipped and I haven't received my eggs yet. Will responded with concern and said that I should still set them if they come, but that he will send me a whole new order for free. Now that is service! He didn't ask to wait and see if they eventually come or what the hatch rate turns out to be or anything. What a fantastic way to treat people! I can't say enough good things about their customer service, which is rare in today's society. In contrast, when I ordered an assortment from McMurray and the eggs came all jumbled and 5 out of 12 were broken and the intact eggs were a mess, they only refunded the actually broken eggs, and that only after I had hatched out 3 chicks, (which were all the same breed.) It is a miracle that any hatched, as they were so badly shaken up. I'm certain that the low hatch rate was determined before they got to me, but because any hatched at all, they wouldn't take responsibility. That was an expensive lesson! So Kudos to Whitmore because not only do they have great birds, but great service and nice people!!!