I wish you the best of luck!That is exactly what I have heard and exactly why it is so mind boggling! Someone said it could have to do with the outlet, which could be true. However, I tried 3 different outlets (even one at my neighbors house). Another thing that happened today is the incubator that wasn't working well before actually did go up to 104 degrees while the other one is staying at 99.5 degrees but is set at 104 degrees. I caught it in time and still have a pipped egg in there tweeting away. I will be looking into a Hovabator and then contacting someone about the LG incubator. Again, super thankful for your input .