locked account

[chicklover16]

If you have your account locked is it possible to have it unlocked?

 

[Nifty-Chicken]

We don't have "locked" accounts... Do you mean a "banned" account?

 

[chicklover16]

We don't have "locked" accounts... Do you mean a "banned" account?

no I don't mean banned. My cousin wanted to leave BYC, her username is 'blonde'. she said that they wouldn't let her delete her BYC account but that they could 'lock' it to ensure that no one else logged on as her, or something like that. now she'd like to come back but she can't log on because her account is 'locked' I'm not sure if I'm saying this right..............

 

[Nifty-Chicken]

Have her fill out the form here with her username, email address, and as many details as possible:

https://www.backyardchickens.com/feedback

 

[chicklover16]

Have her fill out the form here with her username, email address, and as many details as possible:

https://www.backyardchickens.com/feedback

ok, thanks!