I think the reason they guarantee the chicks that go through the mail is because of how unpredictable the handling is. You just don't know if they're going to have a gentle ride or a rough one, and that is no fault of the customer, whereas if the customer picks up the chicks, they are in control of how the chicks are handled on the way home.
It does stink, though, that that chick was so expensive and is not thriving in spite of the care it's been given... :/ Have you tried getting the chick to drink vitamin/electrolyte water or sugar water? You can try giving it some egg yolk if nothing else.
It does stink, though, that that chick was so expensive and is not thriving in spite of the care it's been given... :/ Have you tried getting the chick to drink vitamin/electrolyte water or sugar water? You can try giving it some egg yolk if nothing else.