They really didn't say. He did say that the free AVG anti virus you can download from their website was much better than norton and I went with that for now. Im also looking into carbonite and other online storage back up. I take a gazillion photos of my kids and foolishly haven't backed them up to my external hard drive in more than a year. I knew my hard drive was going down hill quickly so I attempted to backup but, it was 4 gig of info and was going to take an hour to process... anyway, my pc didn't make it and crashed in the middle of transfer and I was terrified I lost it all. Thanks goodness it was just viruses and most files were saved. I only lost programs but pics and videos were still there... none the less, I am going to be the backup storage spokesperson for a good while..