Solved Moderator Help - Missing BYC Profile

[Leahs Mom]

Says:

The user's profile is not available.

 

[Leahs Mom]

Whoops...I see that @casportpony posted a screen shot of that.

 

[Kiki]

I went to the above thread mentioned where she had posted a message...clicked on her avatar on the post dated April 11.....that is when this smaller window popped up (the screen shot above) but once I tried to click to view anything (on that smaller window) all lead to the error page.

 

[Happy Chooks]

Explanation for that is here:
https://www.backyardchickens.com/threads/cant-visit-members-profile.1173304/page-2#post-18466508

 

[Kiki]

So that means your permissions are correct. It could either be because they have set their profile to not be shown, or because of their user state (that member is pending email validation)

If you are emailing back in forth with her then ask her to check her email to "verify"

 

[Leahs Mom]

So not sure if I understand what the reason was.... Is it that she needs to confirm an email...or that it is hidden somehow?

Please help my ignorance

 

[Kiki]

Im guessing that it is she needs to find the email to click on the link in her email to verify her account....
But in the last pic I just posted it showed her online at 3:01...so she may have accidentally "blocked/hid her account" from others viewing it?
I'm going to go see if I can hide mine now. brb

 

[Leahs Mom]

If you are emailing back in forth with her then ask her to check her email to "verify"

I just emailed her. Not sure if she's still at the computer but told her to look for a byc verification email.

 

[Leahs Mom]

Where do you "hide your profile"? I can have her check that to be sure but I'm not sure where it is.

 

[Kiki]

I just found this: