Sounds like you need to have the kid's job! Are you the only one that the kid is taking advantage of? If there are others who are equally as frustrated, perhaps the needed changes will happen.You were wise to go to the next level.Thanks, you all! His boss asked if we could meet again this coming week. Want to ask what can be changed. The current situation is NOT working for me. And yes, time to stop covering so graciously for him.