The folks at our PO are very friendly and helpful as much as they can (they're all our neighbors after all) and do what they can but they are the end users of a totally disfunctional system. Our little office is responsible for a huge delivery area and just "running them out" every time a box comes in just isn't possible. We are fortunate that they are still open at all. That is why they have such a huge coverage area. They keep closing the small town post offices up here. That's the other problem. We used to be able to get stuff reasonably on time but Wausau is no longer a distribution point just a transfer hub so the trucks go north from Milwaukee to Green Bay, then BACK southwest to Wausau then BACK up to all points north. Totally stupid. I just got done talking with our postmaster. My chicks (along with several other shipments apparently) left Green Bay at 9:00 this morning and still are not due to arrive in Wausau for another hour. She called Wausau and was told there was a mix up with the routing along the way. She was told they are going to bring them into the warehouse for the night and do the best they can to keep them warm but I told her there really is no point since they will be loading them into unheated trucks at 2 a.m. in 20o temps where they will spend at least another 4 hours (most likely more) and even in the best conditions they will arrive here well outside the 72 hour window.
I still don't even know if MPC even put a heat pack in with them (even tho I did stress it could still be cold up here)

which I guess probably wouldn't matter in this case anyway.
I definitely will NOT be ordering chicks by mail again from anyone unless they are coming from a lot closer.