So, since I OP’d, I’ve been experimenting with ZooEasy (online version). There are definitely pros and cons so far, but overall, it’s good. For posterity, I’ll list my impressions after having messed with it for about 6 weeks.
PROs:
1. I can use in on my iPad. (In my Prime years here—retired—I’m not using my aged—and dying—computer for much, but I live on my iPad(s) and phone. Therefore, I like that the data is in the cloud for everyday use.
2. Similarly, can switch between devices seamlessly. IF my computer were working, I’d bea able to call it up on phone, tablet, or computer with equal ease.
3. The interface is quite intuitive, and you can learn it without help pretty fast.
4. It does extended pedigrees, allows you to enter custom fields, and also tells percentages of genetic relations effortlessly. You can mount ONE picture per bird (wish it was more, and maybe you can, but I can’t get ahold of a manual—see #3 below).
5. Overall, I figure this program would meet my needs; my biggest beef is that I want an operations manual in order to understand finer points/customization options before committing to it all the way.
CONs:
1. The information is in the cloud. In an extended power outage — or national catastrophe — I’d be lacking this information. On the flip side of this, though, if there were that much of a problem with the national grid, I wouldn’t care about records. I’d be eating chicken a lot.
2. The online version is subscription: amounts to about $60/year. I don’t think that’s exhorbitant if you’re a serious private breeder... and you can pay more and get more features if you’re a group of partners breeding, which I have vision for down the road. (Also, you can totally avoid this con by buying the stand-alone version: one time cost of $60. But it’s a bit unclear whether you HAVE to, or GET to, upgrade yearly. Again, see frustration with a lack of customer service replies in #3 below.)
3. BIGGEST ONE: their customer service is distinctly lacking. I’ve emailed them four times over the six weeks. Twice at first, and then twice during the holiday season. They did respond to the last one, which said “I’m disappointed in a lack of response so I’m not going to use your product.” THAT one got a response that blamed it on the holiday season.... Hmmm. Time will tell. They said that after 1/12 they’d be more responsive. I’m willing to try, and will try to update here how this goes.