Needed by Nov. 13!!! Do you have a USPS shipping story?

[Arielle]

I love my local PO. Kind and friendly. Call when the chicks arrive. ANd are looking for the boxes when I give a call about an impending arrival. THey are wonderful.



THe customer Service number on the Delivery Confirmation resulted in horrid, lowesy, aweful, PITA service on MY dime. The first lady actually kept me talking about chickens after writing down my information. 2 days later when I have heard back nothing , I call again. TUrns out she only TAKES the message, someone else entirely deals iwth it. SHe chould have told me THAT instead of talking chickens. Well, I did not give up. I called again to complain:

I mailed eggs in a USPS provided box and it was crushed, and delivered with gooey eggs. I immediately replaced the customers order in a DIFFERENT box. My complaint is why would the USPS provide a box that cannot handle the USPS handling???? I argued for 10 minutes--no kidding, on my dime, and only got the shipping refunded. Certainly not the extra cost for the conformation delivery. That was a total loss. Fortunately MY customer was happy. THis happened this summer 2012.

Melissa

YOu can print this and sent it if you like. I love my local PO; one ditz, the post master tries to be helpful but isn't. Still has a small town feel. ANd is the ONLY PO in the town. Neighboring town has 3 PO--maybe 3 aren't necessary?

 

[earlybird10842]

I just remembered a story. We shipped some Christmas gifts to elderly relitives in Florida. We put the presents in a video game box to be shipped. Well, about a week after Christmas, the top of the box arrives in the mail. The post office said that there was no sign of the gifts or the rest of the box. Apperently, someone thought the box contained a video game and slit it open, only to find Christmas gifts. Now what kind of lowlife would get into someone's mail? But my question is: HOW DID THEY GET AHOLD OF THE BOX? It should have been in a post office or a truck the entire time it was being shipped, or else there are more problems with the USPS then we think. Or it was a postal worker.

 

[SD Bird Lady]

CJ Waldon - I am surprised that the hatchery ships out on Fridays. It seems like they would run into this issue quite frequently. I have ordered from a couple different hatcheries and both ship early in the week, I believe mondays and wednesdays. I assume this would help to cut down on having babies sitting in "the system".

 

[cutechick2010]

Story 1 - We ordered day old chicks from a well known hatchery in Iowa. We're in Missouri. The chicks were shipped on a Friday. We paced and continually called the local PO Saturday looking for our chicks. The local PO where the chics were shipped to (not my local PO) closes at noon on Saturday. At 11:40 the local PO calls us to inform us that the chicks have been located at a distribution center 70 miles away, which also closes at noon. We drive in haste and arrive to collect our chicks at 2:00, ringing the bell for 15 minutes until they finally let us in. They knew we were coming, We found another box of chicks for somebody else that was doomed, so we took their chicks and hand delivered them for the PO Saturday afternoon.

Story 2 - We ordered more day old chicks from the same hatchery. Again, chicks were shipped on a Friday(?!). Again we paced and called looking for our chicks. Again, they were finally located at a different distribution center, in the opposite direction as before, about 30 miles away. Again we arrive late afternoon. We get there and there is someone else who drove two hours to get their misdirected chicks. I wanted to know why our chicks were not delivered. The postal employee said that all packages that arrive overnight or in the morning get sorted and will not be redistributed until that evening to arrive at local POs the following morning, except for weekends and holidays. i.e., my chicks arrived at the distribution center Saturday morning, got sorted to be redistributed Saturday night but since local POs are closed on Sundays, the chicks would not be redistributed until Sunday night for Monday delivery. Express mail. I was floored.

That is crazy, what hatchery would be so foolish as to ship on a Friday? Even if the PO hadn't misdirected them, the odds of them sitting in a closed office until Monday are very high. I have never had a hatchery ship any later in the week than Wednesday.

 

[cutechick2010]

I just remembered a story. We shipped some Christmas gifts to elderly relitives in Florida. We put the presents in a video game box to be shipped. Well, about a week after Christmas, the top of the box arrives in the mail. The post office said that there was no sign of the gifts or the rest of the box. Apperently, someone thought the box contained a video game and slit it open, only to find Christmas gifts. Now what kind of lowlife would get into someone's mail? But my question is: HOW DID THEY GET AHOLD OF THE BOX? It should have been in a post office or a truck the entire time it was being shipped, or else there are more problems with the USPS then we think. Or it was a postal worker.

I have heard of that sort of thing happening before. My husband and I are gun owners, and he has a close friend who is a licensed gun dealer. The dealer told DH that if he has to have a gun or gun parts/accessories like ammo shipped to him, he tells the person shipping not to mark it as gun related, because one of the offices it has to go through to get to him has a high rate of "losing" gun related packages. All it takes is one thief working in that office, sadly it does happen.

 

[oldrooster]

My mail carrier in a 4 wheel drive name branded truck (yes a true jeep not a postal truck) and he refused to drive down a plowed road and deliver mail to me and my neighbors (even though we cleared the mail boxes) because it wasn't cleared enough....

 

[EweSheep]

I've shipped stuff and majority made it OK but it peeved me to no end when you have Express and Priority done, it gets there two to five days LATE!