New BYC Features & Updates - New Image Uploader - Social Media & Sharing Buttons

[Nifty-Chicken]

Thanks for all the great discussion and helpful and friendly feedback! A few updates:

1. We do product updates every 2 weeks. Most of them go by without a hitch... this one unfortunately was fraught with problems.
2. The BYC Staff are very aware of the problems and we have been, and are working diligently with the engineers to track down and fix problems.
3. One of the most difficult aspects is the bugs that only impact 1/10,000 people. Imagine the almost unlimited number of combinations between computer systems, browsers, browser versions, ISP settings, internet security software applications, browser plugins / extensions, etc. It presents a VERY challenging task to create a system that works for every person in every computer setup.... but we try really hard to do it.

Believe me, none of the engineers are happy with the number of problems found in this last product release, and many of them have been working full-time on rectifying the situation instead of working on what they'd normally be working on. We share your frustrations, and so do the engineers / programmers working on the site. They literally feel the same way that you do about this kind of thing. It creates havoc for their teams, it keeps people up late into the night and working through weekends when they should be with their families, and we know it hurts the experience of our great community users, which we each care deeply about.

We appreciate the patience from our members as we work hard to fix problems and make BYC better!

 

[Achickenwrangler#1]

Firetigress-thank you for your help and encouragement.at most you tried to help, that means alot, especially when you're the one in ten thousand affected you can feel yourself going down the drain and nobody throws a rope! Thanks for throwing that rope, and i was forced to learn a thing or two with my computor -that I didn't know it could do..it won't be forgotten!
Nifty-chicken - I can appreciate and have an idea of the enormous amount of work behind the scenes having been involved in computor transitions and upgrades to new systems while working in an extremely fast paced and literally life or death situations on a large scale. I know there is too much pressure on to always upgrade and improve to newer better faster in this world and never being able to understand that had to step away from it all. Stress kills.
It's too bad, all I wanted to do was update my thread on springtime pics, now that i have some new chicks that are beyond cute. It's been a good thread with lots of participation and i feel I'm neglecting it. Perhaps I'll just update it and explain what's happening...they'll understand. Well I hope this situation resolves, but thanks for the response.
Ed

 

[Puddin Fluff]

Great point regarding saving to albums! That's a temporary bug that will be resolved in one of the next updates soon.

Images shouldn't be popping up in a new page or tab, but they should be loading in the same page in a "lightbox" / "modal" on the same tab. I've escalated that to the engineers to take a loot at.

Today was my first time to use the new update and did not have a problem loading to a forum post or to my profile album. I did have a problem loading a pic on a PM. I went through the same steps and it showed loading but when the loading bar reached the end I received an error message that was to big and on too short a time to read. That was followed by a smaller one that said something to the effect of "We're sorry there was a problem in uploading your image." And I believe it had a OK button to push. I moved to my album and uploaded the same photos with no problem.

I use Internet Explorer but I am not sure the version.

I am glad to see the option to add to the album will return. I really like that feature.

 

[FireTigeris]

On my Vista Laptop running Firefox... 14.0.1

using the Profile function:

Backyard Chickens -> Galleries -> Upload photos

Selecting
'PERSONAL'
'default'

The pictures load very slowly (well about as long at it -seemed- to take before for one picture x > 5:0min) during peak internet time (8:40 est)

Then just at the end the upload fails-

I did not try into the default again as it works to post still.... NOT working into 'other' folder right now...




(I failed to load the failed pictures into 'Other' in about the same length of time - while creating this post -at the same time. 8:49-8:57 at full status bar- seem to have timesd out, no error message just the same as above)

Interesting- I did find out multiple windows disrupts the upload (at any state) - (not true before in my experience) - is it because the gallery pictures are full size? Anything that pings the BYC server, upload image, insert smiley... an egosearch (I've posted)... but typing in the Reply window without refreshing or preview does not interrupt the upload.... (spell check may or may not interfere)- I may try again w/o having any other windows open to BYC -

I've often used multiple windows- even in heavy internet traffic... ADD strikes agi- hey, what's that?

I am also uploading to another site- maybe it's a here to server time issue?


TLR-

upload post works in heavy traffic, upload to gallery folders in heavy traffic and/or with other windows open does not work.

Windows Vista, laptop, AGV Free, Firefox 14.0.1, Adblock Plus, NoScript, AGV DoNotTrack...

 

[Nifty-Chicken]

Wow, excellent details! I've given them to our engineers to look into!

 

[RileyB]

Whoops...sent a PM before I saw this forum.

I seem to be one of the people affected by this update. This is what I am experiencing:

1) Click on insert image
2) select "my computer" on pop-up
3) browse and select photo
4) click to add image (everything is normal at this point and exactly the same as what I used to see)
5) this is where it gets stuck...it just keeps spinning on the loading or "one moment" icon. It never, never gets past this. I have tried again and again.

Any help would be greatly appreciated.
Thanks!

 

[tiki244]

Almost the Same thing with me RileyB

I!!!

I have internet explorer Microsoft Windows.XP? I have dial up and get about 26kbs !!!!I used to be able to upload photos and now that BYC has changed things I cannot upload photos. When I click on the photo icon it does display what you said it would pre above but it says it is uploading to my computer. It continues to upload for over an half hour and by then the computer is no longer online. I never get to the part where I can even select any pictures. I do not know how to get a url for my pictures or I would. I see no url in my pictures. I will gladly dump my cache and history as soon as I can find it.( So far no luck) but will try this but doubt it will work. Thanks will write back later.

 

[tiki244]

Someone mentioned about hosting their own pictures and using URLs? I would gladly learn that too if anyone can tell me how. So I can get some pictures up here for evaluation.



And instead of IE what do I use and how to switch?

 

[mendocinosunris]

Hi, Tiki - I can help you with that. There are several websites that you can use to host pictures. Google & picasa are a couple of examples.
I'll be glad to give you instructions.

for a different web browser, you can use firefox or chrome. Here's where you can download them:
Firefox: http://www.mozilla.org/en-US/firefox/new/
Chrome: http://www.google.com/chrome/

 

[mendocinosunris]

Here's some info on the problems I've experienced with the image uploader:

It doesn't work on my computer with Google Chrome. When I click on the Image button, the popup appears and I click "My Computer". Then nothing happens. At all. No errors.
It works fine with Firefox. The multiple selection works perfectly.

System details:
Macbook Air, OS X 10.7.4
Google Chrome Version 22.0.1221.0 dev
Chrome extensions: AdBlock PLus 1.2
Bitly 2.0.15

Firefox 9.01
a whole pile o' addons. But no AdBlock Plus.

Hope this helps...