Loading up photos is fairly simple first go to the Reply box and at the top you should have little boxes and one smiley face and to the left of that is a box with some mountains and a sun well click on that and it is straight forward from there oh in the upper left hand corner is for down loading photos from your computer to you BYC photo album ,,,, wish you well and if you have some problems just ask but loading the photo to your computer that is out of my hands ......