If you dont like people...dont work with the public....
Go to KMart to pick up script. As RX Tech is ringing me up, I am frantically digging through my bag for the coupon that will give me 25$ off a transferred script. I apologize for not being able to find it and keep digging. After a moment, I ask her 'Do you happen to have any more of the those coupons behind the checkout?' She gives me a long slow blink, reaches under the counter and pull out a STACK of them. I remain calm while thinking...
.
She then looks at the script bag and says 'oh, you cant use it anyways. Its only for transferred scripts and this one is new and was called in by a doctor'
I explain that DH is now a KMART manager and the KMART insurance that we just picked up requires us to transfer all scripts to KMart for maintenance meds or they wont be covered at any other RX. And they have to be in 90 day fills so my doc had to call in all new scripts for us. But it IS a transfer technically. All said with a smile.
She gives me the long slow blink again and walks back to the pharmacist.
Comes out, snags the coupon and rings me up...soundlessly and no eye contact.
Well...apparently someone out there was watching her be a stinker cause her hand slipped and she rang up my script as a bottle return...
. She calls management 4 times on the speakers thingy. Finally, someone shows up. In the meantime, the register is seized up and there are now 6 people behind me. One of whom is on her phone LOUDLY explaining to the person that she is supposed to meet that she has been delayed at KMART. Rude RX tech is vacilitating between pale and beet red. I am not saying nothing, just standing there calmly.
The manager person can not easily fix the mistake because of the coupon. 13 minutes later, things are all sorted out. But not before the manager turns around, trips on the RX Tech and falls on the floor.
I kid you not. Bam! Right on the floor.
The tech finally gets me rang out with the 25$ coupon thingy. I smile sweetly and tell her that I hope her day improves.
Go to KMart to pick up script. As RX Tech is ringing me up, I am frantically digging through my bag for the coupon that will give me 25$ off a transferred script. I apologize for not being able to find it and keep digging. After a moment, I ask her 'Do you happen to have any more of the those coupons behind the checkout?' She gives me a long slow blink, reaches under the counter and pull out a STACK of them. I remain calm while thinking...
She then looks at the script bag and says 'oh, you cant use it anyways. Its only for transferred scripts and this one is new and was called in by a doctor'
I explain that DH is now a KMART manager and the KMART insurance that we just picked up requires us to transfer all scripts to KMart for maintenance meds or they wont be covered at any other RX. And they have to be in 90 day fills so my doc had to call in all new scripts for us. But it IS a transfer technically. All said with a smile.
She gives me the long slow blink again and walks back to the pharmacist.
Comes out, snags the coupon and rings me up...soundlessly and no eye contact.
Well...apparently someone out there was watching her be a stinker cause her hand slipped and she rang up my script as a bottle return...
The manager person can not easily fix the mistake because of the coupon. 13 minutes later, things are all sorted out. But not before the manager turns around, trips on the RX Tech and falls on the floor.
The tech finally gets me rang out with the 25$ coupon thingy. I smile sweetly and tell her that I hope her day improves.
