I sent an email and got a response with a few hours. They had someone to the farm within a few weeks. We have a flock of 15. It took about an hour and a half (at most) to test all the chickens... And that included set up and clean up of the testing site. The tech that came out was extremely knowledgeable and very friendly! She was downright awesome! She handled my flock with care and even took time to cuddle the ones who were showing signs of stress

there is nothing to help on the NC ag website. But if you contact the state vets, they will answer all your questions. The tech that is assigned to the area that I am in is amazing! OK, so I did feel a little like "the hot zone" when she got all geared up... But they take great bio security measures and are very professional. I did my research before deciding to have my flock NPIP certified. I'm glad that I can say I did. If I can be of any other assistance please let me know. I hope I was helpful