Years ago, I bought the floor model washer, it had a dent.
Then when the guys delivered it, they said, hey there's a dent, do you us to order a replacement paortion, or would you like $50 back. Then I also got $75 for energy efficient.
It had components go out a few times over the years. We used that washer a lot. They average the washers life on loads per week. Well, we do so much laundry, my washer was twenty years old, not 10.
This would be the washer that started flooding my house.
Which, by the way, I still have no flooring.