My white silkie has one crusty eye that looks similar to human conjunctivitis. It has a tad bit of yellow crusting in the top knot above her eye. I tried to wash the gooeys off with some saline and had started with some ophthalmic ointment. My question is what is the best way to get the ointment in her eye. I've been using q tips to put a small amount of ointment on the outside lids of her eye hoping some will get in when she opens it. It is dificult as I can't really immobilize her head by myself. It's worst than dealing with a dog for sure. Otherwise she has no other symptoms. She has had the crusty eye for about two days. She is about 16 weeks. She has another non silkie companion bird in carrier with her and she is fine. Are silkies prone to eye problems from all the feathers around the eye? I'm planning on giving her a trim.