Omlet auto door issues?

[pollipazzi]

Happy to report that the light came on and the door closed on its own, per schedule. At least I don’t have to go out in the bitter cold and wind.

lol! i posted that asking you to come back as you were posting i think.
hooray! i'm glad it closed!

 

[pollipazzi]

It’s so nice to be able to remotely control the door. I have cameras so before I go out to the coop to clean every afternoon I check to make sure they’re all in the run and I close the door so I can clean in peace. Otherwise, they hear me coming and run into the coop to greet me. What is frustrating is when something like this occurs you have to troubleshoot a bunch of things and you’re wondering if it’s your internet, a problem with the app, a malfunction in the device or an issue on Omlet’s end.

with things like this, it seems they like to make it seem like it MUST be something on your end. i'm glad i didn't have time today to be rebooting and resetting and all of that if it's on their end. i'm sorry that you did.
not just omlet. most things.

 

[M_Struna]

please come back and say if it closed!

It did! Everything is working but I can’t use the app to do anything remotely. Still getting the “waiting for device to contact server” message in the app. So ridiculous.

 

[M_Struna]

with things like this, it seems they like to make it seem like it MUST be something on your end. i'm glad i didn't have time today to be rebooting and resetting and all of that if it's on their end. i'm sorry that you did.
not just omlet. most things.

I would normally have had more patience for it, but it was really cold, we were in the midst of a weird snow squall and the cracked skin on my thumb opened up again punching buttons for all those factory resets. Made me a little cranky, actually. Hopefully we’ll wake up tomorrow and everything will miraculously be working properly.