This is the benchmark we use with regard to reactions (and also to an extent with smileys)Thanks for the feedback and discussion / ideas!
We want to limit the reactions to VERY specific and distinctly separate emotions. There shouldn't be any ambiguity in what a reaction means. This is why we will always have a very limited set of reactions, but a larger variety of emoji's.
That said, there are some reactions we might consider adding... like one that conveys "care/support" and "informative".
Regarding a "question mark" reaction: My reply to the idea of a "confused" reaction is the same:
If someone insists that they would rather use an image to express confusion or a question vs. a more specific "Sorry, I'm confused, could you help me understand what you meant by xyz", then using a smiley would be a 2nd best option:We probably wouldn't add this as it's more appropriate to reply to the thread / post with a specific request for more information / details and specifically what about the post was confusing. Just showing confused doesn't really help get us to a better place of understanding.