I want to also say that overall I enjoyed my experiences at Poultry Hollow. I have been twice this year and spoke to them on the phone several times. I found them very helpful. I chose their farm because I could go there and pick from many different breeds & get sexed chicks. I enjoyed walking around and seeing the different types and I even tossed my list once I got there and they helped me pick out "more interesting" chickens...and I am so glad I did that! I was brand new to chickens and I had no idea there were so many different breeds. I could only get 6 and I wanted 6 different breeds. Yes, there was an odor...most farms do have one. This is mainly from the manure compost pile over to the side (near the creek). I do wish it smelled better...I have a killer sense of smell and actually dabbed peppermint oil under my nose on the 2nd trip. I bought 5 chicks from them and all are beautiful and doing well 3 months later...my Speckled Sussex has turned out to be a cockerel, but it happens everywhere. SS are hard to sex. I took my young boys on my first visit and they had a blast seeing the animals! And Miss Judy was very good with them. Before I drove 1 hour to their farm I called and made sure it was a good time. I also called 30 minutes out to let them know we were close...there was never any problems. There were other options for me (I know of even more options now that I am more familiar with chickens and BYC has helped), but I found they worked best for me and my family's schedule & needs at the time.
They are not for everyone and their specific needs, but I do not regret buying from them. I wanted to buy locally to avoid shipping (I've seen the videos on youtube of hatchery chicks on conveyor belts and I didn't want that). No place is perfect...especially with that many chicks. Just wanted to give my good experience to balance the scales, so to speak.