Ok, I've read a lot about Privett. Here's my experience;
I called them no less than 5 times from beginning until today. (this being my first 'hatchery' order) Each and every time I got a live person within the first 3 or 4 rings. Each and every time they were polite, knowledgeable, helpful, and friendly.
Two weeks after my initial order of 25, I had several others folks want to join in with my order. I called them up and doubled my order. Again, helpful, friendly, and very easy to deal with.
Today, I got what I ordered (as far as I can tell on the first day....) it cost what they said it would cost, they arrived when they said they would arrive, no DOA, and I couldn't be happier.
So, at least in MY experience, ordering direct from Privett hatchery, has been a pleasure!
Here are my fuzzy butts today;