Pullet-shut customer support

[23Skidoo]

I ordered one of their doors recently and before I even had it up and running on my new coop I received a call from the maker. A very polite gentleman informed me that some of their doors recently were shipped out with faulty boards. I checked mine out and sure enough mine was bad. I called them back the following day and was told a new board was going in the mail that day. I am impressed with the support/service. I just don't see that kind of exchange between manufacturers and their customers very often these days. I thought some of you may like to know about the great service and how good it really feels to do business with honest folks. Cheers to the pullet-shut people.

 

[redsoxs]

That is good news! It is nice to know that good customer service and conscientious companies still exist. Thanks for letting BYC folks know!

 

[aart]

Good to know!

Looks like you are not new here, but don't post much,
maybe you've seen these other threads about pullet-shut?

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