I emailed the Purina "Ask an expert" a question but never received a reply, just a confirmation. They also sent me an email with "It's time for your first egg happy dance! Here's a coupon!. But the link to the $4 dollar coupon wasn't included and the links to the egg recipes that were in the email didn't work. I never got a reply from them about the links. To me it's no big deal and I really don't care about the emails, but needless to say I'm not real impressed with there customer service.