I called them in January for a May shipment date. I spoke with Kelle, and she was VERY nice.I also had an excellent experience with Mt Healthy. You can order just 1 of each breed. Shipping is $15 when you order 10 chicks. You can get sexed chicks, if you call them to place your order it’s much easier than using the website, and they are super helpful.
I got the order confirmation email, and they had misspelled my address. Not just a little, "fingers on the wrong keys" misspelled. (Not like I never done that, nope, huh uh.) I called back, talked with Kelle again, told her what happened and she thanked me for catching the mistake. I got another order confirmation, and it was correct.
I got the shipped notification on Sunday evening (ship date was a Sunday) and a call from the PO Monday morning at 6 am.
Because I only wanted 4 chicks, I knew up front I'd be paying extra. No surprise there. Yup, pricey, but I have 5 (they sent an extra) healthy chicks.
I was going to try to split an order with my neighbor, but she couldn't get back to me in time. I heard hatcheries were selling out, and I really wanted the chicks I wanted. It was worth the extra money, to me.