Shipping experiences this year? (2022)

I just received 2 orders this morning. 1 from Purely Poultry and 1 from Breese Farms. Breese Farms I received 21 Breese chicks (I ordered 20) plus 2 rhode island reds (he seems to throw those in for fun). The box had 4 hand warmers stapled to the sides and 4 cups of gel stapled into the box as well (or something for them to eat - they ate it all). There were no doa and all seem to be healthy. The box from Purely Poultry had 11 ducklings. 3 were DOA and as of 4 p.m today (I picked them up at 7 am) another 2 have died. There was no heat source or food source in the box for them. I'm a little worried about Purely Poultry (1st time ive used them) as their email says I have 48 hours to submit photos and a claim, but their website says 24 hours from the time the post office stamps them. I submitted a claim on the first 3 doa and will add the others this evening. I was surprised that they shipped from Wisconsin without any heat in the box, nights are still very cold in Oklahoma (30s) and I imagine it is colder in Wisconsin. I am expecting call ducks from them on Friday, so we will see how those fare in the transit. But both boxes today were shipped on Monday so the post office did well for me.
Update: Received another order from Purely Poultry this morning. They were shipped yesterday. 6 call ducks. 1 DOA. But this batch was shipped with the gel cups (still no heat). And they are processing store credit for the 5 that died on my other order but said they would also refund instead if I needed them to. So I guess they don't all ship from the same producer (some had cups, some did not). But so far customer service has been responsive even if the website is confusing as to the timelines. Also this is the first time ever I have received birds the next day from shipping when shipped priority. So I guess its all just a gamble.
 
My replacement chicks came for my 100% DOA chicks. I picked them up as soon as the post office doors opened and all are alive and mostly well. A few are listless but all have drank a little enriched broth to help them recover and are resting under a heat lamp.

Very beautiful, sweet chicks...but all of the wrong breed...lol. I contacted Purely Poultry to see if they'll correct it and get the right birds to me and I'm waiting to hear back. Fingers crossed.

If there's anyone in Arizona interested in some lovely little D'Uccles, I have a bunch to give away.
 
We’re in Belfair WA and we’ve never had chicks arrive in more than two day until our last two batches. Our local post office is awesome, but there seems to be a hold up somewhere, maybe the Seattle or Tacoma distribution center. We had an order from Metzer take 7 days before it got to our office, a current order from Strombergs that is is probably on its fourth day (they didn’t provide tracking) and another person at our office just got there chicks from McMurray today, which would make them a day late.

Metzer was great and will be sending replacements, but it’s pretty heartbreaking having all those babies die.
 
We’re in Belfair WA and we’ve never had chicks arrive in more than two day until our last two batches. Our local post office is awesome, but there seems to be a hold up somewhere, maybe the Seattle or Tacoma distribution center. We had an order from Metzer take 7 days before it got to our office, a current order from Strombergs that is is probably on its fourth day (they didn’t provide tracking) and another person at our office just got there chicks from McMurray today, which would make them a day late.

Metzer was great and will be sending replacements, but it’s pretty heartbreaking having all those babies die.
I think McMurray is running a smidgen late because of the extra sorting they have to go through after losing a breeding barn. Mine will arrive after close tonight, which never happens
 
We’re in Belfair WA and we’ve never had chicks arrive in more than two day until our last two batches. Our local post office is awesome, but there seems to be a hold up somewhere, maybe the Seattle or Tacoma distribution center. We had an order from Metzer take 7 days before it got to our office, a current order from Strombergs that is is probably on its fourth day (they didn’t provide tracking) and another person at our office just got there chicks from McMurray today, which would make them a day late.

Metzer was great and will be sending replacements, but it’s pretty heartbreaking having all those babies die.
That's what I'm seeing here in Arizona also this year. The Purely Poultry shipments are coming from nearby Texas and taking four days to reach me, so not quite as bad. At least in four days the chicks can survive, especially if they were shipped with gel food. The D'uccles I received by mistake were shipped without gel and we lost six the first night. I kept em going the first day by dipping their beaks every little bit but they couldn't take the night with no one asking them to drink and eat. I felt awful. The surviving chicks are very vigorous now though, and on the good side, Purely is asking the shipper to add gel for the next shipment.

I have the right breed replacement chicks from Purely and a batch of chicks from Cackle coming in April. I re-read some of you guys posts trying to figure out if there's anything else I can do to pick up those chicks faster. Thinking of trying to see if I can pick em up from the local distribution center since they reached there the night before they reached our post office. One night would make a huge difference.
 
I had an order with Purely Poultry due to arrive today and spent an hour on the phone this morning trying to find where they were. Turned out USPS decided to send the chicks out for delivery instead of letting me pick them up. Needless to say, they arrived dead. 100% of the poor babies died.

Heartbreaking.

I've never had such an experience and I'm just wondering how other people's shipping experience has been this year....normal for most people or has it been a bad year with USPS?
I got an automated message 8 hrs prior to my chicks arriving at the post office. They don't have a clue whats going on ( their orders are drop shipped).Customer service is great but they're out of the loop.
 
My replacement chicks came for my 100% DOA chicks. I picked them up as soon as the post office doors opened and all are alive and mostly well. A few are listless but all have drank a little enriched broth to help them recover and are resting under a heat lamp.

Very beautiful, sweet chicks...but all of the wrong breed...lol. I contacted Purely Poultry to see if they'll correct it and get the right birds to me and I'm waiting to hear back. Fingers crossed.

If there's anyone in Arizona interested in some lovely little D'Uccles, I have a bunch to give away.
Half my order was wrong (last year).
 

New posts New threads Active threads

Back
Top Bottom