AdorkableMom
Chirping
- Jul 10, 2020
- 18
- 50
- 59
Update: Received another order from Purely Poultry this morning. They were shipped yesterday. 6 call ducks. 1 DOA. But this batch was shipped with the gel cups (still no heat). And they are processing store credit for the 5 that died on my other order but said they would also refund instead if I needed them to. So I guess they don't all ship from the same producer (some had cups, some did not). But so far customer service has been responsive even if the website is confusing as to the timelines. Also this is the first time ever I have received birds the next day from shipping when shipped priority. So I guess its all just a gamble.I just received 2 orders this morning. 1 from Purely Poultry and 1 from Breese Farms. Breese Farms I received 21 Breese chicks (I ordered 20) plus 2 rhode island reds (he seems to throw those in for fun). The box had 4 hand warmers stapled to the sides and 4 cups of gel stapled into the box as well (or something for them to eat - they ate it all). There were no doa and all seem to be healthy. The box from Purely Poultry had 11 ducklings. 3 were DOA and as of 4 p.m today (I picked them up at 7 am) another 2 have died. There was no heat source or food source in the box for them. I'm a little worried about Purely Poultry (1st time ive used them) as their email says I have 48 hours to submit photos and a claim, but their website says 24 hours from the time the post office stamps them. I submitted a claim on the first 3 doa and will add the others this evening. I was surprised that they shipped from Wisconsin without any heat in the box, nights are still very cold in Oklahoma (30s) and I imagine it is colder in Wisconsin. I am expecting call ducks from them on Friday, so we will see how those fare in the transit. But both boxes today were shipped on Monday so the post office did well for me.