HD is apparently reducing return times on some items.

I hate to see Home Depot continue to go downhill, as evidenced by their new return and customer (non)service policies. They are just not the same company of years ago. I really don't like to see the tools I want to check out are now behind caged bars. It sure does not make one feel they are in a friendly place with everything locked up tight. It's the only store (so far) in our town that has items locked up in cages. I think it's a bad look, but maybe it was necessary for some of their stores. Probably not where I live.

Having said that I have been in the Ryobi 18v line of tools and batteries for almost 20 years. Home Depot is the only place to buy Ryobi locally. So, I will continue to buy them there. Also, Home Depot will have some sales that are better than the other big box stores. I have purchased a number of items in their clearance racks and cull wood carts at significant discounts. Home Depot is no longer my main store, but I still buy lots of stuff from them.

Looking at those items listed on the sign, I can see some people buying them for a short time and not needing them after use. I buy items for the long term, but maybe some people would rather take advantage of the return policy and get that money back in their pocket.

On the other hand, Harbor Freight has a de facto rental system where you buy a tool, for example, use it for your project, then return it within the return period and face maybe a 10% restocking fee. Essentially, it's an unwritten rental policy that they encourage. Although I have never returned a good product to Harbor Freight after using if for a project, I have returned some items that broke or would not work for me. Harbor Freight was good to me accepting my returns, and the items I had purchased were not subject to that 10% restocking fee.
I have purchased a number of hand tools and air tools from Harbor Freight for my pallet projects. So far, I have been happy with the performance and quality of their products. They now carry a Good, Better, and Best line of tools so you can purchase what you need. I have purchased a number of their tools with Lifetime Warranty. None of them have broken. Some of their lower end tools have a standard return policy of 30 days and were not very good. I have returned a few of those tools when they broke.

Speaking of that, I bought a jawhorse type sawhorse from Harbor Freight that I really liked - until it broke. Fortunately, it was within the return period. I thought I was going to save some money buying the Harbor Freight Bauer brand jawhorse, but it only had a 90-day warranty. The original Rockwell Jawhorse, which cost about twice as much, came with a 5-year warranty.
Picture of old HF ad...
Harbor Freight no longer sells that item. I suspect too many returns because of failures. Anyways, here is a current
Amazon listing of the
Rockwell Jawhorse for comparison...
Well, the Rockwell Jawhorse cost a lot more money than the HF Bauer jawhorse, but it comes with a 5-year warranty. For a heavy use tool like that, I think you save more money with the 5-year warranty. Sometimes, I look at my pallet project tool purchases that way.
For anyone interested it considering the warranty period as part of the cost of tool, here is what I learned that makes a higher cost tool sometimes less expensive if you consider the warranty...
**********************************
Great comparison! Let’s break down the
cost per warranty period for each option:
| Tool | Price | Warranty | Cost per Year of Warranty |
|---|
| Bauer Jawhorse | $149.00 | 90 days (~0.25 years) | $596.00/year |
| Rockwell Jawhorse | $234.00 | 5 years | $46.80/year |
Key Insights

The
Rockwell Jawhorse may have a
higher upfront cost, but over
5 years, it’s significantly cheaper per year of warranty.

The
Bauer Jawhorse has a
short warranty, meaning if it breaks after 90 days, you might have to pay
full replacement cost sooner.

If longevity and protection matter,
Rockwell’s longer warranty could save money in the long run.
*************************
Like I said, my HF Bauer jawhorse failed within the first 90 days, so I got a full refund. But if it had died on day 91, I would have been burned!

I ended up buying another Bauer Jawhorse at a clearance price of around $60.00 over a year ago. I know it's limits and treat it with more care. So far, it has not broken. I use it all the time in my pallet wood breakdowns and projects. It's a great third hand. If/when my current Bauer Jawhorse breaks, I'll buy the Rockwell Jawhorse to replace it. I use it that much that, for me, it's worth buying a new one even at a higher price.
If I'm breaking down pallets, I set up my jawhorse to help with the work.