So stupid...rant about the Post Office

[Southernbelle]

Can you reprint the label? I know paypal lets you reprint the label if you messed up the first time. I'm not sure about click-n-ship.

 

[chicken_china_mom]

pips&peeps :

You can request a refund by signing in to click n ship and clicking on MY ACCOUNT.

At the bottom of the screen on the left hand side is an area you can click on that says:

Request a refund for an unused paid label that was created in the last 10 days.

Request a Refund

Click on the Request a Refund option and it should walk you through it.......

Ok, I am logged into the site right now, and I'm in my account, but I don't see the request a refund button anywhere.​

 

[pips&peeps]

Are you on the USPS site?

 

[chicken_china_mom]

pips&peeps :

Are you on the USPS site?

Yes I am.​

 

[pips&peeps]

Let me sign in and I will go through it with you.....

Ok, there.

As soon as you sign in a big box will appear and in the upper left hand corner it should say MY ACCOUNT



This is where I sign in at:

https://ecap-ws-prod.usps.com/entreg/loginView.do

 

[WingingIt]

That person lied to you or just had no idea what they were talking about. You can get your money back and redo it. If I remember right it takes a few days to get the money back, so you technically pay for it twice for a few days but I've had to do it before and I did get the money back. If it was returned for insufficient postage then they didn't service/deliver it, so that postage hasn't been used yet, you just need to add the additional and they should take it. In this case, you'll have to cancel the old label and do the new one with the additional added.

 

[chicken_china_mom]

Sorry, I have a lot going on tonight, had a neighbor's dog trying to get to my chickens. If you are still there, I'm still logged into USPS.

 

[chicken_china_mom]

And when I'm logged in, I'm on a page that says Your Options in the upper left corner.

 

[Dipsy Doodle Doo]

Hi! I've had to do this a couple times. Look toward the bottom of the page for the 'refund' tab.
Good luck!
Lisa

 

[chicken_china_mom]

Quote:
Looked in the lower corners too, no refund tab. Maybe I'm on the wrong page?