I have a question. 3 were DOA, and i lost one about 4 hours after it got home. I have 3 other weak ones.... do I call IDEAL to let them know, or do I wait??? Heres what it says DIRECTLY from the IDEAL website...
"GUARANTEE: We guarantee 100% live delivery of poultry paid for. Please examine the poultry at the time of delivery to be sure they arrived in good condition. If the shipment arrived in poor condition, immediately notify IDEAL and if the shipment was insured, immediately inform your postmaster and complete Postal Form 1000. Every effort will be made to replace your loss. We cannot reship replacements of less than 5: however, the cost of lost products will be refunded. IDEAL MUST BE NOTIFIED BY PHONE OF LOSSES WITHIN 4 DAYS FOLLOWING THE HATCH DATE FOR THIS GUARANTEE TO BE VALID."
They shipped 29 bantams (i ordered 25) 2 were DOA & 1 died later, so a total of 26 live bantams, and they shipped 26 special pullets (1 doa), so a total of 25 live pullets.
SO i am good right?
My question is, what if the weak ones die off tonight and tomorrow? I mean, my order of 25 and 25 is fufilled. So maybe if more than 3 die off, then i should call?