Good morning Janie!Good morning, IM
She was probably on hold for a while, told her story/ shared her complaint with a half dozen people, and transferred to another department each time. By the time you got her, she was ready to explode, and she had to pee.
I'm glad she apologized. And I'm glad you graciously accepted. Customer service was never my talent.
Good morning, DMC
I'll bet you feel light as a feather, now that testing is done. I can't wait to see your sage and gold cookies.
It was a huge relief when it was done. The lady that set up our tests said another Para took it 17 times before passing. I think I would have found a new career.