The Old Folks Home

[pennyJo1960]

Good point!

I do not expect the prescription to be ready. One nice thing is that I have a text alert setup with CVS. They send me a text when the prescription is ready to pickup-even when they have to contact insurance or the Dr. for approval. Like the system quite a bit.

aetna did not have a option for text just calls or their website I found very confusing

 

[pennyJo1960]

Can you tell I've been yelled at quite often?

I hate being yelled at also I agree so I do not yell

 

[microchick]

Just been a very hectic week at work. Most of the staff liked their pillowcases. Some didn't say anything. Others who didn't say a thing came to me later in the week after having tried them (or had them confiscated by kids) to tell me how much they liked them and how soft they were.
The baby blanket was gushed over by a non-recipient of it...
Oh, well.



Can I tell you this in the nicest way possible... the pharmacy staff curse you if you tell patients that because the patient absolutely expects that Rx be ready when they get there. You do not work for the pharmacy, so you don't know that the Rx will be ready when the patient gets there. Period. I can't tell you how many times I got "well my doctor's office said it would be ready when I got here" and I had to explain that they didn't for for my pharmacy so they didn't know whether we had it in stock, was covered by insurance, the pharmacy was insanely busy, the patient wasn't in our system... There's 400 reasons why it isn't ready, none of which include the pharmacy personally screwing said patient, but they don't want to hear it because all they heard was it was going to be ready when they got there and now they want to yell at me and my staff for personally singling them out for being screwed.

Rant over.

But I was lucky. The local pharmacy was about three blocks away which is the pharmacy most used. The pharmacist at the time was a chatter box so yep, people would mosey down to the pharmacy and he would have it ready for them. Plus I would warn him that the patient was coming his way as soon as they left our office. He would have it ready for them.

Small town convenience.

Frankly, I personally have used pharmacies where I've phoned or emailed in refills 5 days before pickup-refills authorized and common drugs and had to stand and wait for 90 minutes before they had them ready for me. I'm talking about Walgreens here, not to name any one pharmacy but I will. City population of 37,000 Everyone standing with me waiting had the same complaint as I did. Needless to say, I took my business elsewhere.

Can't say how it is in Big City USA as I have spent the last 13 years of my life in small towns. But I'll take small town personalized service over big city inconvenience any day of the year.

Sorry if I stepped on toes. I just know how things worked in our little corner of IL.

 

[ronott1]

Can you tell I've been yelled at quite often?

Some customers!

 

[CapricornFarm]

This is the small, flannel, baby quilt. It isn't pieced, it's just a panel, quilted to be tactile.

View attachment 1215746 View attachment 1215747

I REALLY need to get quilting again after Xmas! Your quilting is fantastic!

 

[pennyJo1960]

making doughnuts here dough is rising 45 minutes to go

 

[ronott1]

making doughnuts here dough is rising 45 minutes to go

Seems like a good evening for doughnuts!

 

[microchick]

The problem with being a health care provider, no matter what rung you are standing on when it comes to that particular ladder, you get paid to take abuse from the public and the public can be very unforgiving.

We are expected to be perfect. Period. We do not make mistakes, we never get tired, hungry or grumpy, heck, we don't even go to the toilet....which is usually enough in itself to make us grumpy but never never never can you be grumpy to a patient or a customer.

In my clinical days I've been spit on, hit, kicked, had my wrist injured, had people shake their fists in my face while I had stitches in my mouth from oral surgery and threaten me. I've been called every name in my book besides my Christian name and a few I've never heard before.

Frankly, you learn early on that if you can't stand the sand, get out of the sand box and work in a profession where you will never have contact with the public. Many times I told somebody that well, being a nurse for almost 40 years had been interesting but I was ready to work somewhere where the biggest decision I had to make was asking a person if they would like to super size their order.

It was the profession and yes the calling I chose though so I put on my big girl panties and dealt with the idiots who yelled and cursed at me by smiling sweetly at them, going into my med room, locking the door and kicking the crap out of my medicine cart. Did it more than once, but that is what you do when you are a medical professional and work FOR the public.

Now I work for my chickens, and they can be pretty unforgiving also if I forget their sunflower seed in the morning so I'm back to square one. Only I no longer have a medicine cart to kick the crap out of.

 

[pennyJo1960]

I am so sorry you had that type of abuse at work me just animals trying to say hey I am scared let me go it was always the little ones to be aware of

 

[CapricornFarm]

I finished my rush job rabbit condo

I put it in the goat shed. The contractor came today and could not believe what a crappy job the other guy did. He was livid, swearing up and down. I was laughing to myself because if he did his job properly it never would have happened. So they spent all day fixing the windows .