I'm fired up at Asus. In April of 2021, we paid a little over $1,000.00 for my computer monitor. It's a great monitor, however, in the past couple weeks, there is a darkened strip, about 2.5 inches wide, running from top to bottom, on the left side. The backlight is going out on that side. It has a 3 year warranty, so I contacted them. I sent proof of purchase, from Amazon, with the Amazon logo on the receipt. They sent back a message saying I did not get it directly through Amazon, but from an unlicensed seller. Nope. I went back on our Amazon account to check that I didn't get it from one of their vendors. Nope. I got it directly through Amazon, which is why their logo is on the receipt.
I've just fired off an email in response to their misinformation. I guess tomorrow, or the next day, I'll hear from them.
I've just fired off an email in response to their misinformation. I guess tomorrow, or the next day, I'll hear from them.