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I don't refuse, because for some things my only other option is online -- can you imagine buying pine shavings online -- no one else sells any kind of litter around here, people raise their chickens on dirt and, if they have a source, sawdust.  But if I had other options, I wouldn't either.  They most certainly have their down side.
Last time I was there they wanted my phone number.  I was paying cash (I won't use plastic there) and not buying chicks.  You gotta be kidding.