We all have a lot of things we wish the USPS did (like have better tracking available) and things we are happy the USPS does (like allow shipping of eggs and birds) so why not do a survey if given the oppotunity? If you regularly are on USPS.com like I am to print shipping labels, get shipping rate quotes, or track packages, you will probably have a survey request pop up like I have many times. I always just click out of them because I'm sick of pop ups! Then I decided I should give my feedback and I'm really glad I did. I told them all the things I was happy about, but I also said the things I think they could do better. Perhaps they could increase revenue if gave additional options for detailed tracking or other services. I was happy to find comment boxes and the option to leave your email for future survey requests. Remember, it's not a good idea to complain about everything and lose the option to ship birds and eggs, but constructive feedback could really help, especially if it's not just coming from me!