A lost package has to be tracked by the person they were going to.
case and point this year one of our egg boxes was lost at the San Fran Calf. postal hub.
We got an email from the buyer 1 yes 1 week after the package shipped - where are my eggs? We gave them the tracking number and it showed them going to the hub but never leaving. The USPS has a 1 800 number to complain, very easy to use. they helped and confirmed the package reached Calf. but that is all the sender can do and they told us that, we contacted the buyer and said they needed to take it up on their end. Which they refused to do so the box is gone forever.
Alot of people bash the USPS but they have done a great job for us.
Guy left them on the door step? - ask the seller to write hold at PO and call you - our local PO does it all the time for us - we get a phone call before the PO opens to the public and we can go and get the box
Give them a break- millions of pieces of mail go thru every day and get there just fine, they don't single anyone out. Learn how the system works and use it to your advantage.
Did you know you can ship coast to coast by mailing your package on Friday and have it get there a day early? - there is less volume on the weekends so it ships just little quicker.
Did you know they will send you FREE shipping boxes to your door?
sorry for my rant and no I don't work for the USPS
Steve in NC