I am not trying to be unkind, I aked about the magotts for a reason, I hope you did not take it as anything but trouble shooting. As for the biosecurity it was unclear, sorry.
As for the bird though I strongly recomend figuring out what it is in addition to treating because with out knowing how will she stop it from happening again.
Also like I said she should contact the state, they have vets if she can not afford one. Was there a particular reason she has not contacted a vet?
I didn't take offense to your post at all, no apologies needed

I knew you were trouble shooting. I wasn't directing my comments to you at all. I just felt like I was being shot down about biosecurity before I was even asked the question......."do you practice biosecurity" No big deal, that's not why were here anyway.
She did contact a vet......via a phone call, they didn't even care to see it, most vets around here just look at them as "chickens" pretty disposable ya know?? Sad but true, that's why she called me. She knew I'd raised birds for years and thought I could help her, when I saw that poor guy I thought that was wayyyyy out of my league. I grabbed my camera and took pics to ask on here. Hopefully she can get some good info from here.
Thanks
You might want to question what kind of bedding she's using and nesting material and where she gets it. Just to rule out something toxic or non-animal friendly materials(like the hubby brought something home from work that looked like it would make great bedding material - or someone was giving away old moldy hay or something).
Just a thought.
Some more info on their environmental conditions.
Good idea, I'll call her tomorrow....we will get to the bottom of this.
Thanks!