- Mar 21, 2009
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Quote:
Oh, Lord.... I totally *know* that type of vet assistant. If everything you are saying is accurate, the assistant was 100% in the wrong. She will not have a job long at all behaving with clients like that. I have worked for a couple different vets over several years and can guarantee you that an assistant that pulled that in either practice would have been terminated. One of the vets probably would have given her one warning. The other would have fired her on the spot without blinking or thinking twice about it.
Neither of the vets I worked for would put down a young, healthy animal, but if what you are saying is accurate- euthanasia could easily be justified by almost any vet. You simply never talk a pet owner into surrendering their elderly, ailing pet over to someone else to find a home for. That is the type of behavior that simply could not be tolerated. She should be terminated. Someone that would do that is NOT cut out to work in a veterinary office.
Editing to add- I'm sorry, I just read further and see you were able to have your dog put down. I am so sorry for your loss and the heartache this assistant caused you. Treating a grieving client this way is just inexcusable. I seriously hope she is severely reprimanded for putting you and your family through this. You should put together a letter saying exactly how it made you feel and send it to them so maybe it doesn't happen to someone else. Again, I'm so sorry you went though this all.
Oh, Lord.... I totally *know* that type of vet assistant. If everything you are saying is accurate, the assistant was 100% in the wrong. She will not have a job long at all behaving with clients like that. I have worked for a couple different vets over several years and can guarantee you that an assistant that pulled that in either practice would have been terminated. One of the vets probably would have given her one warning. The other would have fired her on the spot without blinking or thinking twice about it.
Neither of the vets I worked for would put down a young, healthy animal, but if what you are saying is accurate- euthanasia could easily be justified by almost any vet. You simply never talk a pet owner into surrendering their elderly, ailing pet over to someone else to find a home for. That is the type of behavior that simply could not be tolerated. She should be terminated. Someone that would do that is NOT cut out to work in a veterinary office.
Editing to add- I'm sorry, I just read further and see you were able to have your dog put down. I am so sorry for your loss and the heartache this assistant caused you. Treating a grieving client this way is just inexcusable. I seriously hope she is severely reprimanded for putting you and your family through this. You should put together a letter saying exactly how it made you feel and send it to them so maybe it doesn't happen to someone else. Again, I'm so sorry you went though this all.
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