"As I said the vitality of eggs is a slippery slope when shipped, but that is no excuse for the seller to not respond to your concerns and try to come to an amicable solution..."
there is no amicable solution and you should be aware of that before you purchase any shipped item. Ive dealt a lot with
ebay and never had a problem as a buyer when there was a problem. As a seller it can be a nightmare which is why I wouldn't consider selling eggs in the first place. People do not want to pay for over night shipping, live animal stickers or insurance yet they expect a 100% hatch rate. As a seller you do your best knowing that the package will be beat to crap and left in vehicles that are not climate controlled during delivery so now you have a upset buyer who wants you to replace the eggs and pay to ship them (even if you refund you are still out the
ebay and paypal fee).
Sellers don't sell eggs to make a loss and sometimes they will take a loss just to keep someone happy and to avoid bad feedback but that's the same as being blackmailed really.
heres a real life example:
buyer: I payed to much for the item
me: ok repack the item and return it and I will refund the item plus the return shipping
buyer: I don't want to return the item
me: I can not give a refund until its returned
buyer: I gave the item away as a birthday present so I can not return it
me: was the person you gave it to unhappy?
buyer: no she loved it but I think I payed to much
me: im sorry but unless the item is returned I can not give you a refund
buyer: unless you give me half my money back im reporting you to
ebay and leaving bad feedback
buyer is now banned from
ebay.
I can only imagine what it would be like selling eggs.
I bought 12 eggs a few weeks back and didn't read the post. i thought 100% fertile guaranteed was a sales gimmick. It wasn't until we got the eggs and could tell they were incubated for a least 10 days before shipping then I thought about the 100% fertile guaranteed. Turns out the seller pulled them from a broody hen and checked they were fertile before shipping. I complained in the hope he would realize how dumb that idea was and he apologized but no refunds or freebies. I now email and ask questions first
Im really sorry that you fell ripped off and it would be great if the seller sent you some freebies but if you consider the other side of the coin where you are selling and shipping eggs would you sell me 12 eggs and guarantee that I will get at least 8 chicks.