We just finished setting up our SummerHawk coop. I actually came to Backyard Chickens and searched SummerHawk to see if others had feedback on it as we are new chicken owners...
mcalkins7,
I'm very sorry to hear that you are not satisfied with your coop, but I truly appreciate the honest feedback -- we are working our tails off to make our coops better than what has been available in the past, and while I feel confident that we have made great progress toward that goal, it's been made very clear by all of the responses in this thread and feedback from our customers, that prefab coops as a whole need to step it up.
Did you happen to purchase our coop from RuralKing? If so, I apologize for the 4-5 chicken capacity claim -- they write their own copy for our products and I dont know why they say our coops can support up to 5 chickens, because our box states "up to 4, depending on size and breed". We are actually in the process of updating our packaging to clarify that we feel the 4 chicken capacity to be only practical if you plan on free-ranging your chickens during the day. So, I definitely hear you and understand your frustration, especially if you are trying to make this a home for chickens that cannot be released into a larger yard during the day.
That said, I would like to offer you some options:
Option #1: We would be more than happy to issue a full refund for your coop, and you are welcome to keep the unit, because the last thing we want is for your chickens to be homeless!
Option #2: Because you mentioned needing to upgrade to a larger coop, we would also be happy to ship you our more expensive, larger capacity model, completely free of charge. We expect to have inventory in September, and you could be one of our beta-testers. The larger capacity versions are essentially the same design as the three we currently have, just larger and with a few other small design tweaks/features.
A note on the larger capacity models: This industry uses the 4H standard of 4sq/ft per bird, but basically every manufacturer includes the nest-box and roosting space when calculating capacity. The problem I have with this is that my chickens don't really spend much time inside the coop during a nice day, so they are not really be getting the full benefit of 4sqft each in actual
pen space. When we realized this, we decided to design a larger coop that ensures that there is at least 4sqft per bird in the PEN area, (NOT including the nest box or roosting floor like the rest of our industry does).
This new coop will have enough space to support 6 chickens with 4sqft of pen space for each hen. It will also have enough space in the roost to sleep up to 9 chickens, (we suggest only going up to 9 if you will be free ranging them during the day). Since you have a backyard flock of 4, each of your birds would have 6 sqft to herself, which should be nice and roomy compared to the smaller coops.
Just send me an email at
[email protected] and let me know which option you'd like to go with so I can take care of you. Thanks again for sharing your concerns; I've also shared yours and everyone's comments here with our CEO who is very passionate about making sure we provide a quality product and a comfortable home for the animals that are kept inside our enclosures. =)