@gtaus, I'm really hoping that the shop takes care of you. I'm hoping it's an easy "oops" fix too.
Where I used to work, we occasionally made "oops" mistakes, just like everyone else. One time, someone forgot to box up and ship an overnight package to the other side of the state for a funeral. It was a beautiful picture of the deceased, a young girl. The owner and manager called the recipient, told them what had happened (early am delivery wasn't going to arrive, and the funeral was at 1 pm) and said, "Don't worry, we are driving it there personally. We'll be there by 9 am."
Where I used to work, we occasionally made "oops" mistakes, just like everyone else. One time, someone forgot to box up and ship an overnight package to the other side of the state for a funeral. It was a beautiful picture of the deceased, a young girl. The owner and manager called the recipient, told them what had happened (early am delivery wasn't going to arrive, and the funeral was at 1 pm) and said, "Don't worry, we are driving it there personally. We'll be there by 9 am."