Shipping is an issue for them for some reason. Like I said on your other post; I would have been shocked if you received them over night.
I have chicks coming from them on the 16th and even though I could drive there in 5 hrs I don't expect to see the chicks before the 19th. I have never received chicks the next day from them.
Mail order chicks is rough no matter who you buy from. Cutomer service at most hatcheries is great until their is a problem. Lots of people on here will toute one hatchery over another and say that the customer service is great and they have never had a problem.....That is only because they haven't had a problem...yet
Feed store chicks come through the mail too....the difference is that the feed store takes care of the losses before you get there.
I have chicks coming from them on the 16th and even though I could drive there in 5 hrs I don't expect to see the chicks before the 19th. I have never received chicks the next day from them.
Mail order chicks is rough no matter who you buy from. Cutomer service at most hatcheries is great until their is a problem. Lots of people on here will toute one hatchery over another and say that the customer service is great and they have never had a problem.....That is only because they haven't had a problem...yet

Feed store chicks come through the mail too....the difference is that the feed store takes care of the losses before you get there.