What is the deal with Pampered Chef returns?

[Carols Clucks]

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You NEVER need a receipt with Tupperware. It doesn't matter if you buy it at a party, a garage sale, was passed down from a family member. If it's damaged (cracked, peeling, etc, not from something like being burned/melted, although if it's a good consultant, they'll do it anyway), they will replace it with the same item, comparable item or give you a credit.

That is sure what they tell you when you buy it!

It is quite another thing when you talk to your tupperware person, I am still waiting on a return of a ice cream keeper that cracked when frozen (gave up on that years ago) and when I needed to replace some of the square lids on my storage system (they cracked) you would have thought I was asking for gold.

I hate to say it but I threw out some nice tupperware bottoms because I was fed up with trying to replace the lids.

 

[TheBrumstead]

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You can call Tupperware Customer Care directly at 1(800) 366-3800. Tell them what happened, they will probably ask for the consultant's name. They will take care of it. You do NOT have to go through a consultant to get a replacement!!

I don't run my business this way and hate hearing stories like this. It gives all of us in Tupperware a bad name. Unfortunately, I think I am pretty much done with Tupperware due to lack of parties. I can't force people to have parties and can't keep up with paying for my website.