What should I do now? EGG SHIPPING RANT

[greenfamilyfarms]

Quote:
Agreed.

 

[Dipsy Doodle Doo]

Hi GreenFamily! You just said that, didn't you. That's what happens when I start typing a reply (there were no responses then ) and Hubby hollers "honey! come look at this", then come back and click submit.

Lisa

 

[greenfamilyfarms]

Quote:
Oh, but you typed more than I did.

Great minds think alike?

 

[rebelcowboysnb]

I say reship at your expense... Use a big box on go overboard on the packing....

 

[greathorse]

I would offer to re ship at your expense, if the buyer offers to pay shipping you may let them do that. I bought the first eggs from a person on this board that is now very respected and sells quite a few eggs, most of you would know who she is. I could tell she tried hard but the packing was not great and over half the eggs were broken. She offered to reship at her expense, i didnt want her to as I had some of the more or less intact, so I sent money for shipping. the next eggs were very well packed and I knew she was genuinely concerned. I think you are too and it shows. It makes a huge difference to the other person if you just let them know you care.

 

[redhen]

Offer to re-ship.. .. its the right thing to do...

 

[Iowa Roo Mom]

I would just eat the cost of shipping out a new batch. Yea, in the end you'll cut your profit and may end up not making any profit at all, but it'll be worth it froom a business standpoint. A satisfied customer is worth so much more than the cost of shipping out a new batch of eggs

 

[Mrs MIA]

I agree with those above... offer to reship. Sometimes they will offer to pay for shipping, but in this case I'd just offer to ship a replacement set. If that many got beat up, the chances that the others were scrambled is probably higher. If they get some to hatch from the first set... great.

If not, then at least they are happy to have the replacement.
Good luck... sounds like you have a very nice customer, and one you don't want to lose.

 

[SundownWaterfowl]

Quote:
Yea, thats the problem. The book box is too thin so the eggs get crushed.


I use these https://shop.usps.com/webapp/wcs/stores/servlet/ProductDisplay?catalogId=10001&storeId=10052&productId=10000274&langId=-1&parent_category_rn=10000002&top_category=10000002&categoryId=10000033&top=&currentPage=0&sort=&viewAll=N&rn=CategoriesDisplay&WT.ac=10000274

and these https://shop.usps.com/webapp/wcs/st...viewAll=Y&rn=CategoriesDisplay&WT.ac=10000244

 

[Camelot Farms]

If you ship your eggs using Priority Mail, those boxes are free

I order mine from www.usps.com and use the one called 'shoe box'. Just enough room for an egg carton and a nice cushion of packing popcorn or bubble wrap etc.

I was using the squarish ones and had the same problem with squished corners.