We've been selling chicks for a few years now and I'm starting to see a few very distinct patterns emerge. I'd love to hear from folks because I'm wondering if this is something you've all experienced, as well.
I do advertise in a few different ways, including Craigslist. These tend to be either delights or complete pains in the butt. One idiot let his Boxer puppy out and it ate all the chicks, so he called up wanting more. I blacklisted him and let my fellow breeders know about him. Another kept switching dates and times, essentially pulling no shows, then claiming she hadn't confirmed so those previous appointments hadn't counted, etc. Meanwhile, I was waiting for her. Then there's the folks that don't respond to emails after insisting they are REALLY intensely interested and YOU MUST PUT THE CHICKS ON HOLD. *eye roll*
Then, there's the emails from folks who just set your teeth on edge for some reason you can't quite pin down. Call it a tone, call it an oddness to the phrasing. Hubby calls it the Dull-O-Meter.
Here's an example (my comments are in italics):
are they brown or red?
I have absolutely no idea where those colors are coming from. The pictures in the ad show blacks, whites, pheasants and blues. She's pulling colors out of NOWHERE.
I am interested in getting another 1-2 chicks, but am not sure I want to drive to (area near where I live).
Great. So you're interested. But you're not willing to drive here. So we'll teleport them, I guess? Not sure where to go from here. I won't be making an appointment with you until you are committed.
How many do you have left?
A couple dozen, but no browns or reds. Does it matter, really, since you only need 1 - 2?
Maybe its me, but I really prefer folks who email me gushing about how excited they are and what fun they had setting up the brooder, asking what else they need to get ready, asking about the chicks, what kind of setup we have here, etc. Those folks are so much more fun to work with, educate and are really open to learning about their new chicks, check in with concerns, updates, send pictures, etc. The assumption here is if they are that excited, they will take better care of the chicks, that they will make it to adulthood and not end up dying from neglect or shoddy conditions.
I'm not sure if I'm asking too much or just wanting a different kind of customer. I'm really fighting myself here because my gut reaction is to put this person off, I have other customers lined up who don't set off the warning bells. Or the Dull-O-Meter.
I do advertise in a few different ways, including Craigslist. These tend to be either delights or complete pains in the butt. One idiot let his Boxer puppy out and it ate all the chicks, so he called up wanting more. I blacklisted him and let my fellow breeders know about him. Another kept switching dates and times, essentially pulling no shows, then claiming she hadn't confirmed so those previous appointments hadn't counted, etc. Meanwhile, I was waiting for her. Then there's the folks that don't respond to emails after insisting they are REALLY intensely interested and YOU MUST PUT THE CHICKS ON HOLD. *eye roll*
Then, there's the emails from folks who just set your teeth on edge for some reason you can't quite pin down. Call it a tone, call it an oddness to the phrasing. Hubby calls it the Dull-O-Meter.
Here's an example (my comments are in italics):
are they brown or red?
I have absolutely no idea where those colors are coming from. The pictures in the ad show blacks, whites, pheasants and blues. She's pulling colors out of NOWHERE.
I am interested in getting another 1-2 chicks, but am not sure I want to drive to (area near where I live).
Great. So you're interested. But you're not willing to drive here. So we'll teleport them, I guess? Not sure where to go from here. I won't be making an appointment with you until you are committed.
How many do you have left?
A couple dozen, but no browns or reds. Does it matter, really, since you only need 1 - 2?
Maybe its me, but I really prefer folks who email me gushing about how excited they are and what fun they had setting up the brooder, asking what else they need to get ready, asking about the chicks, what kind of setup we have here, etc. Those folks are so much more fun to work with, educate and are really open to learning about their new chicks, check in with concerns, updates, send pictures, etc. The assumption here is if they are that excited, they will take better care of the chicks, that they will make it to adulthood and not end up dying from neglect or shoddy conditions.
I'm not sure if I'm asking too much or just wanting a different kind of customer. I'm really fighting myself here because my gut reaction is to put this person off, I have other customers lined up who don't set off the warning bells. Or the Dull-O-Meter.