Why am I having a problem with mobile app?

[mstricer]

I installed it, and it keeps shutting down. What am I doing wrong?

 

[CarpCharacin]

What kind of phone do you have?

 

[Mybackyardpeepers]

Mine does this too, or says access not allowed or some thing.

 

[CarpCharacin]

I don't personally use the app, I view BYC through a web browser on my phone. You could try that in the interim.

@Nifty-Chicken

 

[FortCluck]

Mine does it too.

 

[Kiki]

I use the app on an Android 10 phone and I am not having any issues at all with it.

 

[Kiki]

Mine does this too, or says access not allowed or some thing.

What version Android is on your phone or is it an Apple device?

What phone do you have?
@mstricer
@Mybackyardpeepers

 

[Nifty-Chicken]

Yup, we need details on the device you're using (model) and the software version.

 

[Nifty-Chicken]

Oh, and as stated, we suggest people simply use the mobile version of the site in their browser. It should provide a better user-experience in the long-term.

 

[Mybackyardpeepers]

What version Android is on your phone or is it an Apple device?

What phone do you have?
@mstricer
@Mybackyardpeepers

Cheap Cricket phone, not sure what version