I am at the UPS store in Dallas and just had the pleasure of waiting on the store managers wife at that store I told her about the rep.of the store ,I knew the store manager was fired because the cashier told me one day when shopping it .He is from Tenn.and trying to fix things we had a long talk about it , having just retired from 28 yrs at Home Depot I know how hard it is to find good help .The best thing we can do is give him feed back he can't change things if he doesn't know about them and it sounds like he wants to make it a good store .We just trained the new ASM for there last week. I told him they had a certain reputation going against them. I wish they would just hurry and build one in Blairesville and quit making me wait.