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I have seen exactly what you mentioned on many units. Some do it and some don't. Since, to my knowledge, it has not caused a functional problem, I've never determined the cause. It seems like I determined it was play in the gearbox of the motor itself. There is a bit of variation from motor to motor right out of the box.
Very happy with your customer service, Rod. Thanks![/quote
I too have seen the same thing since installing my door yesterday. It doesn't seem to be anything overly concerning and from what Rod said to you in his response it appears to be nothing too serious.
I contacted Rod about the door stuttering on the decent and got a fast response:
I have seen exactly what you mentioned on many units. Some do it and some don't. Since, to my knowledge, it has not caused a functional problem, I've never determined the cause. It seems like I determined it was play in the gearbox of the motor itself. There is a bit of variation from motor to motor right out of the box.
Very happy with your customer service, Rod. Thanks![/quote
I contacted Rod about the door stuttering on the decent and got a fast response:
I have seen exactly what you mentioned on many units. Some do it and some don't. Since, to my knowledge, it has not caused a functional problem, I've never determined the cause. It seems like I determined it was play in the gearbox of the motor itself. There is a bit of variation from motor to motor right out of the box.
Very happy with your customer service, Rod. Thanks!
I too have seen the same thing since installing my door yesterday. It doesn't seem to be anything overly concerning and from what Rod said to you in his response it appears to be nothing too serious.